OPERATION & MAINTENANCE SERVICES

As telecom systems continue to grow, operators face a continuous challenge in operating and maintaining their networks. Netkom’s experienced O&M teams support customers in boosting their operating efficiency by mitigating risks and significantly reducing downtimes. Our flexible portfolio enables our customers to opt for individually tailored O&M services or avail a complete long term operation and maintenance program.

Our services include:

• Network operations including network surveillance, helpdesk support and OSS performance management
• Planned/ preventative maintenance (telco/non-telco)
• Corrective maintenance (telco/ non-telco)
• Spares and facilities management.

AFTER SALES SERVICES

We have been proudly running sixteen Fiberhome service centers nationwide for three years. Prior to that we provided after sales services to Huawei customers for more than a decade. Fiberhome provides MBB 4G devices to ZONG CMPak. We are also specialists in refurbishment projects. We successfully executed PTCL’s DSL/VDSL Modems & IPTV Boxes refurbishment projects in past.

We have a team of expert technicians who specialize in repairing & servicing of mobile phones, tablets, internet devices etc.